Tom was extended and superseded by the etom enhanced telecom operations map, gb921 v6 model. The guidebook format is used, for example, when the document lays out a core part of tm forums approach to automating business processes. Play a part in potentially a number of business processes from tmfbpf etom. Enhanced telecom operations map etom executive summary this document stands as an application note attached to the enhanced telecom operations map etom the business process framework for the information and communications services industry, gb921 version 4. The enhanced telecom operations map known throughout the industry as etom is an ongoing tm. Media in category business process framework etom the following 3 files are in this category, out of 3 total.
Enhanced telecom operations map etom etom is a map of processes. It was felt this would remove any artificial concerns about using the etom in nontelecommunications environments and broaden the uptake and adoption of the business process framework etom. Aug 10, 2014 etom business process framework enhanced telecom operations map. Enhanced telecom operations map etom the business process framework release 4. Itut recommendation m the business process framework etom is a critical component of frameworx, the tm forums blueprint for enabling successful business transformation. Operations map or etom for short describes all the enterprise processes required by a service provider and analyzes them. It plays an important role as a guidebook built on tm forum telecom operations map. This paper provides a highlevel overview of the enhanced telecom operations map etom business process framework. Mar 24, 2020 the business process framework is an operating model framework for telecom service providers in the telecommunications industry. Operations and technical management in communications and digital. Business process framework etom is a business process modeling standard for the telecom service providers. December 31, 2011 44 summary etom enhanced telecom operations map business process framework can provide a workable model for transition to services for nontelecommunications service providers proven framework for area of services provision organisations offering cloud and xaas services moving from products to communicationslike utility. Applying etom enhanced telecom operations map framework to. It is a comprehensive, industryagreed, multilayered view of the key business processes required to run an efficient, effective and agile digital enterprise.
All of the open digital framework, including the business process framework. The etom model describes the full scope of business processes required by a service provider and defines key elements and how they interact. Enhanced telecom operations map business process framework for telecom service providers. The enhanced telecom operations map is an ongoing initiative developed by the tm forum to deliver a. In many ways it is similar to tam but is somewhat more detailed, identifying tasks rather than just applications. Its focus and scope were operations and operations management. This training is targeted at business managers and analysts who want to get up to speed with etom enhanced telecommunication operations map and business process framework from telemanagement forum tmf and learn how to use it in the real world of telecommunication. The tm forum is an international association for telecom operations and systems. Enhanced telecom operations map etom interim view of an interpreters guide for etom and itil practitioners in force.
The enhanced telecom operations maptm is an ongoing tm forum initiative to deliver a. The business process framework is an operating model framework for telecom service. History of the enhanced telecom operations map etom. Guidance leadership providing the telecom industry with a common language and ways of seeing things to reduce. Mar 05, 2020 telecommunications management network. The business process structure is an operating design framework for telecommunications companies in the telecom sector. The course also puts light on changes introduced by frameworx with is new name for ngoss. Applying etom enhanced telecom operations map framework. The enhanced telecom operations map is an ongoing tm forum initiative to deliver a business process model or framework for use by service providers and others within the telecommunication industry. The business process framework etom, published by the tm forum, is a guidebook that defines the most widely used and accepted standard for business processes in the telecommunications industry. Telstra enhanced the core etom framework to create a framework for all process elements in telstra down to level 4. Document life cycle the enhanced telecom operations map etom the business process framework. This paper provides a highlevel overview of the similarities and the differences between itil and etom and how service providers can leverage the strength of both to deliver highquality services. The business process framework etom is a critical component of the open digital framework, tm forums blueprint for enabling successful business transformation.
The contents of the course cover new generation operations systems and software ngoss, enhanced telecom operations map etom, shared information data sid model, technology neutral architecture tna and ngoss compliance element. Enhanced telecom operations map etom the business process. It aims to deliver a framework for rapid and flexible integration of operation and business support systems in telecommunications and throughout the wider communications industry. May 08, 2014 video about the etom, enhanced telecom operations map, everything that you should to know. The tm forum enhanced telecom operations maptm or etom for short describes all the enterprise processes required by a service. It has around 900 member companies in 95 countries encompassing the most important players in the whole telecom value chain. Information systems in the telecommunication industry. Mar 31, 2019 telecommunications management network. See more ideas about enterprise architecture, business and operating model. Forum initiative to deliver a business process model or. Pdf this discusses using the etom enhanced telecom operations map framework to nontelecommunications service companies an. Rekayasa proses bisnis the etom framework can be viewed as having three major process area. A practical approach to the operation of telecommunication. The enhanced telecom operations map known throughout the industry as etom is an ongoing tm forum initiative to deliver a business process model or framework for use by service providers and their suppliers of products and services within the telecommunications industry.
Presented by lokesh gupta rakesh sonar manish pandey vikash sharma baijnath mandal aditya mahakulkar etom process model balaji institute of telecom management bitm pune. The ims to fulfill service monitoring must use the etom enhanced telecom operations map framework, that tool can simplify integration, supervision and monitoring over a new telecommunications. This version explains the basic business service operations of service companies, but also specifies key components and how they need to be engaged. For example, the resource management task that must be completed in a fulfilment process is resource provisioning. The process model etom was renamed enhanced telecom operations map. It plays an important role as a guidebook built on tm forum telecom operations map tom. The tm forum enhanced telecom operations map or etom for short describes all the. December 31, 2011 44 summary etom enhanced telecom operations map business process framework can provide a workable model for transition to services for nontelecommunications service providers proven framework for area of services provision organisations offering cloud and xaas services moving from products to communicationslike. Updates to core etom released to members and public h. The enhanced telecom operations map etom citeseerx this paper describes the etom framework by providing an overview of. The process model etom was renamed enhanced telecom operations map etom, and in 20 to business process framework etom.
Enhanced telecom operations map etom social networking. This work grew in the telecom operations map tom during the mid90s leading to the stabilization and publication of. The telecom operation map tom was extended in 2001 to etom, an acronym for enhanced telecom operations map. Pdf enhanced telecom operation management scenarios for. The enhanced telecom operations map etom the enhanced. The enhanced telecom operations map etom the business process framework for the information and communications services industry is being issued as a tm forum version release 4. Mar 02, 2017 etom is defined as enhanced telecom operations map. Apr 02, 2019 the enhanced telecom operations maptm is an ongoing tm forum initiative to deliver a. A telecommunications service provider business process framework.
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